Communication

Field change at 5:40.
Every family knows by 5:41.

Write it once. It goes out as a text, an email, a push notification and a post in your organization's space in the app — addressed from the same roster that runs your registration, so nobody gets missed.

One send

Write it once.
Everyone gets it their way.

14U Girls · 24 families Field change at 5:40 p.m. Sample send
What you write
To
14U Girls families
Message
Rain. Practice moved to Court 4, same time. See you at 6.
Audience
taken from the roster, not a list
Channels
text · email · push · in-app
Sent
5:41 p.m.
Where it landed
  1. Text24 of 24 · the parents who only read texts
  2. Email24 of 24 · the parents who only check email
  3. Push19 of 24 · everyone with the app installed
  4. In the appposted in your organization's space
  5. Nobody missedno list to maintain, so none to forget
1
message written
4
ways to get it
24
families reached

Scripted sample. Bring a real situation from your season and we will send it on the call.

No list to rebuild. Ever.

The reason a group chat goes stale is that it is a second copy of your roster, and nobody maintains it. A family registers in August, someone forgets to add them, and in October they are the family that did not get the message.

Sketchplay addresses every send from the roster itself. Register a player and that family is reachable the same minute. Move a kid up an age group and their parents follow. The list is right because it is not a list.

However they read it

One message.
Four ways to receive it.

Text

For the parents who read texts and nothing else. Included — not a per-message add-on.

Email

For the parents who live in their inbox, carrying your organization's name rather than ours.

Push

For everyone with the app. Instant, and it survives a full inbox.

In the app

Posted in your organization's space, so it is still there when somebody looks for it later.

"Sketchplay is different. It is a complete package: a user-friendly app, a website built for you, payments, registrations, tournaments, training schedules, and text messages, all in one place."
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Questions

Frequently asked questions

Do parents have to install the app to hear from us?

No. Text and email reach every family whose contact details are on the roster, app or no app. Push and in-app notifications are the extra layer for families who do install it.

Does this replace our group chat?

For organization and team announcements, yes, and without the problem that makes group chats fail: the recipient list maintains itself from your roster instead of depending on someone remembering to add the new family.

Can we message just one team?

Yes. Send to a single team, an age group, the families in one tournament, or the whole club. The audience comes from the roster, so you are picking a group rather than building a list.

Are text messages included?

Every plan includes a monthly allowance of SMS credits, and the allowance goes up with the tier. Email, push, and in-app messages are not metered. See the pricing page for the allowance on each plan.

What happens when a schedule changes?

The families affected are notified automatically. If the AI Scheduler re-solves a day around weather or a no-show, only the teams whose games moved get the message, not the entire event.

Whose name is on the message?

Your organization's. Announcements and automatic notifications carry your name and branding rather than ours, both in email and in your organization's space in the Sketchplay app.

More answers in the answer library.

Send one message on the call.

Bring a real situation from your season and we will show you the send that handles it.