SKETCHPLAY

Privacy Policy

Document Version: 1.0

Last Updated: December 16, 2024

Effective Date: December 16, 2024

Thank you for choosing to be part of our community at Lab3 Interactive, LLC ("Company," "we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us at [email protected].

INTRODUCTION

This privacy notice describes how we might use your information if you:

  • Access our web application
  • Download and use our mobile application — Sketchplay
  • Engage with our communication services (SMS, email, push notifications)
  • Participate in our platform activities and services

In this privacy notice, if we refer to:

  • "Platform" - we are referring to any of our applications, websites, and services
  • "Services" - we are referring to our Platform, communication services, and related features

1. INFORMATION COLLECTION

Information You Provide

We collect information that you voluntarily provide when you:

  • Register an account
  • Use our Platform features
  • Communicate through our Services
  • Contact our support team

This may include:

  • Names and contact information
  • Account credentials
  • Communication preferences
  • Sports and activity information
  • Message content and history

Automatically Collected Information

Our Platform automatically collects:

  • Device information (type, operating system, browser)
  • Usage data (interactions, preferences, settings)
  • Communication data (message delivery status, timestamps)
  • Technical information (IP address, access times, errors)

Communication Services Data

When using our communication services, we collect:

  • SMS message data
  • Email communication records
  • Push notification interactions
  • Communication preferences and opt-in/out status
[Previous HEAD, STYLE sections, and initial sections remain exactly as above through Section 1]

2. USE OF INFORMATION

Business Purposes

We use collected information for:

  • Platform Operations
    • Account management and authentication
    • Service delivery and performance
    • Technical support and troubleshooting
    • Platform security and fraud prevention
  • Communication Services
    • Delivering SMS notifications and alerts
    • Sending email communications
    • Managing push notifications
    • Facilitating user-to-user communications
  • Service Improvement
    • Analytics and performance monitoring
    • Feature development and optimization
    • User experience enhancement
    • Technical issue resolution
  • Legal and Safety
    • Legal compliance
    • Policy enforcement
    • User safety and security
    • Dispute resolution

Legal Basis

We process information based on:

  • Contract performance
  • Legal obligations
  • Legitimate business interests
  • User consent

3. INFORMATION SHARING

Shared With Your Consent

We share information when:

  • You explicitly authorize sharing
  • You use interactive platform features
  • You participate in community activities
  • You connect with other users

Service Providers

We may share information with:

  • Communication service providers (SMS, email)
  • Cloud hosting and storage providers
  • Analytics services
  • Technical support providers

Legal Requirements

Information may be shared to:

  • Comply with legal obligations
  • Protect rights and safety
  • Respond to valid legal requests
  • Enforce our terms and policies

4. DATA RETENTION

Retention Period

We retain personal information for:

  • Active accounts: Duration of account activity
  • Inactive accounts: Up to 60 months from last activity
  • Communication records: As required by law
  • Technical data: As needed for security and analysis

Data Deletion

When data is no longer needed:

  • We delete or anonymize personal information
  • We maintain archived data securely
  • We isolate backup data from active systems

5. INFORMATION SECURITY

Security Measures

We protect your information through:

  • Encryption of data in transit and at rest
  • Access controls and authentication
  • Security monitoring and logging
  • Regular security assessments

Security Limitations

Please note:

  • No online transmission is 100% secure
  • User responsibility for account credentials
  • Prompt reporting of security concerns

6. YOUR PRIVACY RIGHTS

User Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request data deletion
  • Restrict processing
  • Object to processing
  • Data portability

Exercise Your Rights

To exercise these rights:

  • Contact us at [email protected]
  • Use platform privacy settings
  • Submit a formal request via our support portal

Sharing Your Information

  • All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
  • We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign.
  • We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

7. DO-NOT-TRACK FEATURES

Our Platform's response to DNT signals:

  • We honor Do-Not-Track browser settings
  • We limit automatic data collection when possible
  • We provide manual control over tracking features

8. CALIFORNIA PRIVACY RIGHTS

CCPA Rights

California residents have the right to:

  • Know what personal information is collected
  • Know whether personal information is sold or disclosed
  • Opt-out of information sale
  • Request deletion of personal information
  • Non-discrimination for exercising rights

Categories of Information

Category Collected
Identifiers (name, email, phone) YES
Personal information categories YES
Protected classification characteristics NO
Commercial information YES
Biometric information NO
Internet activity YES
Geolocation data YES

9. UPDATES TO THIS NOTICE

Policy updates:

  • Regular reviews and updates
  • Notice of material changes
  • Effective date updates
  • User notification of significant changes

10. CONTACT INFORMATION

For privacy-related inquiries:

Lab3 Interactive, LLC

12620 Beach Blvd

Jacksonville, FL 32246

United States

Email: [email protected]

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